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Ski Town TOBAW Challenge!

My crew and I live and work in Park City, Utah, as y’all may know.

There’s a ski town undercurrent that rears it’s head every Autumn… right after labor day. It’s clear summer’s over, and we’re on to one of the most beautiful times of the year: leaves changing, chill in the air… but invariably our minds stray to s-n-o-w. It’s not that we want to be cold… it’s just that we want to drink cold ones after a day in knee-deep, pillowy powder. So in collaboration with Nan Chalat-Noaker, editor of our home town journalistic center– The Park Record– we created this There Oughta Be A Word challenge. What’s your word? Add it here!

Ah, the Webisode…

There’s been a recent resurgence of activity around video-based “original web series” lately.  A couple of examples from Ken Rutkowski’s recent METAL discussion on the subject:

Gemini Division
NBC
http://www.geminidivision.com
5 Episode, decent production and the story line has some depth.
It’s a generic science-fiction thriller, in three-to-five-minute chunks, starring Rosario Dawson as a New York cop on vacation with her boyfriend, a vacation that goes bad in so far not very interesting ways. It’s also a series of ads for Microsoft’s Windows Mobile operating system, a futuristic version of which opens each episode, locating Ms. Dawson’s character on a 3-D map of Paris.

Stephen King’s N
CBS
http://www.simonsays.com/specials/stephen-king-nishere
“N” is entirely animated, and it’s great to look at, as you’d expect from the comic-book artists Alex Maleev (“Daredevil,” “The Crow”) and José Villarrubia (“Promethea,” “X-Factor”). For aesthetic or financial reasons, or both, their naturalistic, autumnal drawings don’t move; instead the camera slowly pans over or zooms in on them. This isn’t a problem, given the episodes’ roughly two-minute running time, but it gets tiring if you watch 20-some episodes in a sitting

Sorority Forever
WB
http://thewb.com

You may have seen the New WB called thewb.com was and will carry a serial called “Sorority Forever,” beginning on Sept. 9. Produced by the big-deal filmmaker McG it stars a familiar face from the short history of Web serials: Jessica Rose. In the compact timeline of the Internet, “lonelygirl15” has already become Ms. Rose’s Schwab’s drugstore.

Ah webisodes. We’ve seen it before, and broadband penetration doesn’t make it any better of a sustainable business model, at least in the current incarnation of the web.  It’s a perpetuation of television on the web… a-gain.  The “as long as you can convince an advertiser to sponsor/subsidize it, you should build it” business model.

I gotta say, I continue to be stymied as to why traditional media and advertising continues to perpetuate the “content” models of the past on web and wireless. I mean, I get it and all… The institutional momentum and mindset… the metrics upon which whole industries have been based for decades… the fact you can get content-based linear programming supported by an advertiser… and myriad other institutional reasons.
But all that in the face of some pretty obvious… um… observations wrt what actually *works* in networked media like web and wireless. That is, what kind of native programming actually has a *chance*… has the “DNA”… to resonate into self-sustaining community organism?

What common thread runs through all the most successful consumer-facing web enterprises over the last, say, 14 years? There are a few… but if you think about it, you’ll find the operative word is “engine.” Not content. Not “website.” Not even “community” or “commerce,” per se.

Search engine. Game engine. File swapping engine. Social networking engine. And the list goes on. They have *components* of content, community, commerce and all the other c words you can think of… but they are *all* engines of engagement.

It’s in the Nature of Narrative

But what exactly does it mean?  What exactly is an “engine of engagement”; and how would one design one?

Look at it in “narrative space.” That is, if narrative is considered as the relationship between (a) the creator of media experience; and (b) the user/participant/consumer of media… Then our jobs as creators of programming– that is, of user experience– for networked media (like web and wireless) can be looked at more clearly, and our chances for sustainable success are much higher.

If you show someone a film, a television show, a novel, or even a magazine article and you ask them “what is the job of the creator?”… What do you suppose they’d say? Invariably, at some point they’ll arrive at “storyteller.”

But what happens when you show them a chess board (replete with playable pieces)? What response do you get to the same question– “what is the job of the creator of the game of chess?” It’s certainly not to “tell a story.” The job of the creator of chess, or most other games, is to create a “storyforming engine” they can hand to users, and through which story emerges from the usage of that engine. The form of narrative engagement is storyforming, not storytelling (and *certainly not* interactive storytelling). Interestingly, with respect to run-of-the-mill games, it’s a matter of perspective. That is, people *watching* a chess game being played are, in effect, being told a story; while the players are forming the story through their actions. So storyforming is a superset of storytelling.

Enginetworkers

So what was/(is) the job of the creators of the first incarnations of ebay (auction engine), google (search engine), World of Warcraft (game engine), facebook (social networking engine), and a thousand other sites we may or may not have heard of, but flourish (at least in usage)? It was to create a world… a *networked engine*– a place where users can *live* the story through their participation and social interactions. Once an engine is networked… we jump in to the realm of storydwelling. That is, our job as creator is to manufacture a *world*– a themed framework of function and form in which users *dwell*. YouTube’s owes less of it’s success to the fact that it traffics in videos than it does to the fact the creators manufactured a world where it was super simple to upload, share, comment, rate and a myriad of other functions that provided and attractive world within which folks could do all those things.

I’ve seen the results when this difference in “narrative structures” and the “role of the creator” is taught to students — from grad level designers at Academy of Art University to MBAs at The Wharton School. It changes their entire approach to the creative, technical and business aspects of web-based programming. It can be taught… to individuals and institutions; but that doesn’t mean everyone can or will be a great creator of storydwelling experiences. That would be like saying everyone who takes a Syd Field seminar is going to write the next great film. That fact notwithstanding, *every* writer or director knows about the foundational structures of storytelling– from 3-act structures to Campbellian archetypes. The same *should* be true of those creating programming for the web, but in a storydwelling context. Sadly, it’s not.

The Web is Not a Storytelling Medium.  It is Natively a Storydwelling Medium.

It just so happens that storydwelling (networked/social) is a superset of storytelling (linear, one-way) and storyforming (interactive, bi-directional) narrative forms. And thus those that come from other media easily perpetuate those narrative models on the web… and try and perpetuate the attendant business models.

But the biggest success stories of the last 14 years are based on the storydwelling form of narrative– in the form of “engines of engagement” that offer:

  • a theme (dating, searching, gaming, file-swapping, video-sharing, whatever)…
  • a set of rules and social morays (that are often broken ;-)…
  • features/functions that turn users into more than consumers, and provide a suite of functionality (usually starting off as simplistic) to do so…
  • … and which is then handed to the online community, and then evolved based on demonstrated usage.

Though there are process similarities, in general the creation of storydwelling-based programming is a very different creative approach to that which we’re used to for linear entertainment, or even simple interactive games.

This is all notwithstanding the issues surrounding the “monetization” of these engines of engagement… which *should* be intrinsic to the creative “enginetworking” process, btw… but that’s for another thread.

IMHO and (believe it or not) the pithy version of my thoughts wrt this subject. ;-)

I’m a Collaborator!

GType goes into beta, baby!

Michael Dowling and I have known each other for many years now. We’ve frequently looked for ways to work together, and we finally found a sweet spot.

Michael is now CEO of Interpret, LLC, the preeminent gamer-behavior market research company (http://interpretllc.com).  They have *massive* amounts of data on who gamers are.  In fact, they’ve done so much work they have distilled gamer behavior in such a way that they can do some pretty amazing relevance-matching:  gamer-to-gamer, gamer-to-game, gamer-to-other products, etc.  And some of that is based on the fact they can categorize *all of us* into one of 15 gamer archetypes.  I mean *all* of us–  from MMOGmongers to soccer-mom-casual-gamers.  It’s very cool.

My company is working with them on an “eHarmony for Gamers”-type app, and we just came out with Beta.v1 of what we feel is the first “minimum marketable feature set” for that engine:  the GType personality test.  Wanna get Gtyped? I did.  And I ended up as a Collaborator.  (Go figure!) And it was pretty darn accurate describing me and my game-playing preferences and habits.  Check it out:

The test is pretty sweet.  It’s like a Myers-Brigg personality test, but for your game-playing behavior.  It’s based on real data that gets better and better the more folks take the test.

Check it out on Facebook or the Web.   What’s yours?

It’s been a while…

I’ve been kinda quiet for the last… oh… almost 6 months now. Coupla reasons for that:

1. I’ve been BUSY!

2. SpectrumDNA (http://spectrumdna.com) has been pumpin’, and I haven’t been able to take my hand off the handle for too long (and it gets the blog posting priority… or has for a while)

and

3. We’ve been taking the company into the public market. Interesting process, to say the least… but it gives SpectrumDNA a very compelling financial structure for growth. More on that another time.

So, we’re live and trading now… check out the first day of trading:

SPXA\'s first day of trading

So I’ll now be doin’ my best to get back to the pontificating and the (ahem) insightful rantings. Have one goin’ up shortly, in fact.

Anyone interested… here’s our (I think) cool company symbol: SPXA.OB

Snowriding? Enginets can be a gnardonculous promotional platform!


The Ski Utah and Winter at Westminster lingo contest challenged word geeks and snow lovers alike: find a better way to say ‘skiing and snowboarding.’

SkiUtah Logo Addictionary Logo Winter@Westminster Logo

The challenge set forth was daunting: come up with one word, one catchall word, to replace the too-long and too-cumbersome term “skiing and snowboarding.” For the 2008 Ski/Snowboard Lingo Contest, our Addictionary (www.addictionary.org) – an online dictionary of made-up “werds” – partnered with Ski Utah and Winter at Westminster. The contest ran from Feb. 4 to Mar. 4, 2008.

Thousands and thousands came and hundreds entered their version of the “one werd to rule them all,” vying for the top prize: a Spring Ski Trip to Utah. Hundreds more entered their additions to a general glossary of ski and snowboard lingo, battling it out for prize number two: two lift tickets to The Canyons Resort in Utah, plus ten t-shirts featuring the best new ski and snowboard werd of 2008. It was intended as a localized promotion, but quickly went national. Werds came from coast-to-coast… penetrating quickly into the fabric of the ski industry. Bloggers and mainstream ski/board industry pubs quickly picked it up… creating an amazing bang-for-the-buck in raising visibility for all the sponsors, and the Addictionary engine itself.

And now… the werds are in! The celebrity judges – a panel consisting of Annie Fast, Executive Editor of Transworld Snowboarding; Derek Taylor, Editor of Powder; Nathan Rafferty, Ski Utah President; Kendall Card, “Powstash:” and professional skiers Kristen Ulmer and Julian Carr – have considered their options.

Bribes were accepted but then ignored. Cronyism was considered but not committed. After ten epic powder days and long sleepless nights of consideration, the judges have chosen their winners.

The new werd for “skiing and snowboarding,” the grand prize winner of the 2008 Ski/Snowboard Lingo Contest, is:

 

snowriding: (n) A new winter recreation industry term describing the act of either snowboarding or snow skiing down a slope. (Submitted by: Roberta Stjernholm, of Lakewood, Colo.)

 

It was a tight race. Runners up include: boardskiing, skoarding (which was actually my entry, so pretty much a good thing it didn’t win ;-) and sloping.

And, according to the panel of esteemed judges, the best new snowriding lingo glossary werd is:

 

gnardonculous: (a) gnarulous and ridonculous. (Submitted by Andrew Howard Johnson, Stamford, Conn.)

 

Since the definition of the winning werd actually consists of made-up werds, to clarify, gnardonculous is an appropriate synonym for such go-to adjectives as: gnarly, sick, rad and/or ridiculous.

“Gnardonculous has great abbreviation possibilities,” said judge Derek Taylor, editor of Powder magazine. “Like, ‘later, fellow gnards!’”

“I’m with Derek,” said Annie Fast, Executive editor of Transworld Snowboarding. “Gnardonculous took the lead when I tried saying it out loud with a So-Cal accent.”

The other snowriding lingo werds to make the finals include:

Snowcrastinator: (n) One who puts off work and chores intentionally and habitually in favor of skiing;

Glacialis Obsessivus: (n) frozen obsession;

skidgets: (n) those three to seven year old children you see following their ski instructor that look like skiing “midgets;” <– anyone have a coupla good pics of a “skidget”? Click here to add them to the werd!

snowgasm: (n) the act of participating in pleasurable snow-related activities such as snowboarding or skiing to the point of achieving the ultimate climax; and

Trip the white Fantastic: (v) To gracefully maneuver through frozen particulate precipitation in a coordinated and/or choreographed fashion.

For the full glossary of contest entries, visit http://addictionary.org/Browse/ContestWords/19.

The Experience *is* the Advertisement

Yesterday we hosted a meeting here in Park City with the folks from Zazengo with whom we’ve collaborated and associated for years. We tend to “counsel” and “friendily debate” each other, vetting our ideas, projects, strategies and tactics.

FYI– zazengo is an engine for social activism and volunteerism on a local, national and international scale. Very cool.

An interesting conversation emerged around how advertisers and agencies institutionally perceive advertising within social media. It’s worth relating, as it helped me further crystallize the difference between display-advertising/click-advertising and how to actually employ social media for advertising purposes.

For the unititiated, our company, SpectrumDNA, is a studio building many “engines of engagement,” or enginets, which generally speaking our applications in web and wireless that turn consumers into more than just consumers– into creators, producers, distributors, marketers, vendors, exhibitors, etc. This ilk of application has proven itself the key differentiator to what has and hasn’t worked in the last 14 years of commercial networked media. Zazengo itself classifies as an enginets in every respect so we share similar DNA. And similar challenges.

One of those challenges lies in helping advertisers understand how an enginet benefits them more and differently than… say… a so-called micro-site, banner advertising, a widget and/or syndication strategy, or buying any kind of messaging or engagement on a giant social networking site.

First, there is no reason advertisers should believe current internet incumbents have the lock on how to build community and engender conversations with their constituency… and I do mean “current,” as the changing of the guard is inevitable every few years or so. Whomever thought Yahoo! would get crushed by an upstart back in the day woulda (and was) looked at like a loon. Nobody believed that… except perhaps the Google fellas.

Advertisers will generally work just as hard working gathering a community of users on Facebook or Bebo.com or Hi5.com as they would building their only social nichework– an enginet they control– and subsequently spending the effort/time/money to create spark to jumpstart their social nichework.

I’m NOT talking about building a social network around Viagra, or Pepsi, or Saucony running shoes. I’m talking about building a social network relevant to… say… the lifestyle of men over 50, or skiers and snowboarders, or avid runners who travel alot and want to know the lay of the land for running in their destination city. Within which an advertiser can lace their messaging, encourage action, take polls, offer special deals… it is the inverse to how the majority of the ad industry has worked in the past.

The user experience IS the advertisement.

Put another way, the interface (or user-interface) is the advertisement. That is, it’s not about the banner creative, a flash movie, or some other form of “consumption”… it’s about how you engage the user and how you incorporate your brand into the interface through which the user experiences the enginet. An entirely different skill set is required to accomplish this.

Both zazengo and we have built our engines to be SaaS (software as a service) and to offer it to community leaders or an advertiser of any kind to re-skin and re-brand as they see fit, help them better aggregate and communicate with their constituency. Doing it on the likes of Facebook and MySpace may *seem* easier, faster and cheaper… but it isn’t (if you know what you’re doing). And the result of that route is to make those social networks stronger and bigger, and potentially incrementally more difficult to deal with next time out.

Both Zazengo and we offer a method to advertisers to accomplish creating a conversation with their target constituency– that is, engaging them– through our engines of engagement… and building the brand and messaging into the enginet interface in a way that is native and less objectionable to the user.

If this is interesting, you might wanna read a bit more on the disparity between advertisers coveting the relationship with users engendered via social media and the commitment necessary to do so.

See: Consumer lust or user love: Social media isn’t for advertisers who aren’t looking to get married.

The Advertiser Addictionary

Cory Treffiletti wrote in MediaPost yesterday about The Advertiser Addictionary.

He called it:

| a central repository for all the terms and phrases that we make up on a regular basis, called the Addictionary. There are versions available for many industries, including the Advertising Addictionary. Found at http://ad.addictionary.org it’s a little wiki-type site where you can enter in your own advertising-centric terms, whether they’re used in wide circulation, or created solely for a pitch and were intended only to show how intelligent and witty your team can be! |

Exactamente, Signore Treffiletti!

We deal with the ad industry frequently, and have experienced the inside-the-industry terminology that seems bottomless and ever-changing (can you say “cross town memo“); and the fabulously clever terminology that’s makin’ it into ad campaigns (”connectile dysfunction” will go down in the annals of great tag lines).

But there was no good place for institutions and individuals related to the ad industry (or just observant and proactive consumers) to role up all that great jargon! So we created the Advertiser Addictionary.

We even came up with the Ad Addictionary’s own widget for your blog or website. SEE BELOW.

Don’t worry about scaling… it automatically compresses horizontally to as small as a 170 pixel column-width… or anything wider. Cool!




Put it on your blog or website, if you’re so inclined, and everyone that visits can see the werd of the day, add their own werd and contribute to the collective lexicon!Or go to the Add A Werd at the site and help us aggregate the collective inside/outside advertising terminology into one useful reference site. What’s your werd?

Ode to Jilly Bean

Coy Jilly BeanWell, I don’t know if it’s pitiful or adorable…
but my valentine this year was my dog Jilly Bean.

She didn’t get me anything… except unrelenting and unconditional love. Except for that.

I got her a bevy of her favorite treats. And I posted a smattering of them at doggeo (http://www.doggeo.com) so others could benefit from my knowledge, and Jilly Bean’s food preferences.

It’s an instance of the cooshoo engine for dog owners. Love that tagline: “Because dogs don’t live online.” ;-) It’s geo-social networking for the social nichework of dog owners. 78 million of us out there!

Doggeo lets me:

  • pin posts to geo-specific locations– great dog parks, the best vets, dog friendly hotels, the good (and bad) boarding services, etc);
  • build a ‘hood where I can “watch” locations (like my hometown) and be alerted for posts at those locations (and thus relevant to me);
  • build a posse of people on whom i can be alerted (by email or mobile text) when they post (like for dog-dates, trail runs, dog-related events, etc);
  • set my “home town” region so I get see only posts that relate to my life with my dog in my town/country/state;
  • put in a pic of my dog as my “avatar”; and
  • search by keyword, category, data ranges, etc.

It’s like a super-duper dog-owners message board… but better!

Doggeo.com screen-grab

Notice it also has a kinda cool ad model (I annotated the screen grab to point it out):

  • Advertisers can buy ads by location– so any posts by users to, say, a particular city can be owned by a local business, or a national business working in co-op with local outlets, or by a national business looking to target a region for a test promotion.

I actually appreciate true context. This is true context. Where can I actually get that in my neighborhood?

This is an engine that can be used by all stakeholders in the dog-owning lifestyle: dog owners themselves, businesses catering to dog owners– local and national, dog-support groups, NPOs, local rescue organizations, or even the average non-dog-owning citizen sympathetic to the plight of a lost pup.

What do you think?

Social nicheworking and spark marketing works!

One of our social nicheworking pilots is proving itself right outta the gate… with no marketing whatsoever (save word of mouth and word of mouse ;-)). Thought I’d share a bit on this.

And for more directly from the product manager, read his blog post here.

My company enginetworked a web application called cooshoo. The engine is an SaaS (software as a service) that enables geo-social networking—essentially virtual “connective tissue” for *real world* interactions. It can be inexpensively branded and customized for any self-selecting community… and pretty much any application that is geo-contextual… that is, where “place” or “location” matters. In the future I’ll blog about some of the other applications to which we’re applying the cooshoo engine… but for not I’m gonna keep the focus on the season—winter!—and an application of our “engine of engagement” in our own Park City backyard.

A ski resort is a destination where hundreds of thousands, and sometimes millions of people gather in an ebb-and-flow over a season. Every day, thousands of folks are moving around the mountain. But the “niche” community, per se, isn’t just the boarders and skiers. It includes mountain operations, terrain park crews, mountain hosts, ski patrol and all the members of the food service and retail workforce on the mountain. It also includes sponsors of, and advertisers on the mountain.

The aim of a ski resort is to message their clientele (or potential clientele) BEFORE they get to the mountain (planning), RIGHT BEFORE they get to the mountain (topical and up-to-date info), DURING their time actually *on* the mountain, and, of course, AFTER their visit to the mountain. Resorts spend a lot of money on marketing and customer service—the combination creates a spark of engagement; significant expenditures in capturing attention that mostly evaporates when the boarders/skiers aren’t on the mountain, or focused on the mountain.

We used the cooshoo enginet to power an application called Tag the Mountain. Using this customization for a ski resort, the operators can continuously engage their constituency via the web and mobile wireless.

We chose a local Park City, Utah, ski resort as the pilot, though the aim is to offer the engine inexpensively to any resort; or to any location-based businesses where people aggregate like theme parks, cruise ships, stadium (stadia? ;-)) and others.

The mountain we chose has a strong boarder community, and some 30% of their patronage is from locals, where we focused our first efforts. We took their entire trail map and… well… didn’t just make it interactive. We networked it. That is, we enabled all stakeholders—mountain ops, retail, food service, sponsors/advertisers, ski patrol, mountain hosts and skiers/boarders—to connect in the only context that makes sense: the mountain itself. And they can user the web version BEFORE, RIGHT BEFORE and AFTER; and the mobile interface RIGHT BEFORE and DURING.

With only word-of-mouth… no on-mountain signage, no email blasts, no formal integration of messaging into normal resort marketing channels… we saw uptake rocket from the start.

 

Tag the Mountain growth curve

Granted the initial focus was on locals, but indications are that the engine served a function missing from the skier/boarder experience, local or not; and serves as a valuable lightning rod for on-mountain messaging.

Some example usages we enabled, and on which we saw quick uptake:

- Skiers/boarders can use their mobile phones to turn on a sort of “SMS radio” (text messaging alerts), and can decide which “channels” they want to receive… e.g. terrain park updates, snow condition reports, lift operations (when a lift opens after a big storm so they can get the freshies!), etc.

- Skiers/boarders can use their mobile phones to post messages, pics and videos to tagthemountain.com; and “tag” them to a specific location on the mountain (ostensibly where an event took place, or a picture/video was taken).). Check out the moose pic. Nice grab!

Moose Pics thread

Click Here to see the full-size actual moose pic!

- Mountain operations can message web and wireless users on what’s going on around the mountain… alleviating one of their biggest problems—“how do we move skiers/boarders around the mountain so they get the best experience?”

- Sponsors and on-mountain vendors and food service can offer skiers/boarders mobile coupons, special deals and generally message the community in a way they never could before (e.g. “no lines at Red Pine lodge… maybe good time to take a lunch break?”)

- Users at home preparing to travel (or post-travel), or just pining to shralp the gnar can see a pretty darn good picture of what’s happening on the mountain—posts, pics, messaging from operations, snow reports, etc.—and see in-context deals or offers provided by advertisers/sponsors.

The Tag the Mountain engine socially networks the niche community of those who frequent a particular mountain—whether present or not! And it maximizes the “spark” investment in marketing made by the mountain and its sponsors by providing an “engine of engagement” that doesn’t die with each messaging cycle. In fact, the more messaging that drives to that engine, the more self-sustaining the engine becomes, ultimately serving as a cost-effective platform on which to build on each messaging cycle.

In order to maximize our opportunity to receive and incorporate broad-based feedback into our TagTheMountain engine (powered by cooshoo), we’re moving on to our second short-staged pilot (and probably diversifying to another mountain). In this pilot, our goal will be to coordinate closely with sponsors to optimize the messaging relationship between sponsor/advertiser and skier/boarder. Following our agile management philosophy, the sponsors’ feedback will be incorporated immediately back into the engine to further improve the already amazing experience of TagTheMountain.com.

Stay Tuned!

The Addictionary Addiction… Winter Style!

I love our Addictionary. Our very first enginet started with a simple $5k version of the engine. It’s rollin’ pretty good now… and has gathered a passionate and clever following. I love our Addictionary users even more. Very clever.

Seen the werd ganjola? LOL every time. How about highpothesis? Seein’ a theme here? ;-) There’re others… how about “snurf“? You’ll have to look that one up… and brings me to the point:

The Addictionary is throwin’ a contest, sponsored by Ski Utah and Winter at Westminster

The 2008 Ski/Snowboard Lingo Contest

There are 2 shots to win this ski/boarding lingo contest.

1. Come up with that one werd, a mighty catch-all that describes both skiing & snowboarding;

Best catchall term wins a Grand Prize Spring Ski Trip to Utah in April ‘08, courtesy of Ski Utah and participating Utah resorts

and

2. Add to the general glossary of skier and snowboarder lingo and name the best new werd for Winter 2008.

1st prize for the most clever new general skiing/snowboarding werd is 2 lift tickets to The Canyons Resort & 10 t-shirts with your winning werd for family and friends.

Sick!

skiboado thru the gnar and join the addictionerds in their quest for the holy grail of ski terms, baby!